Covid 19 Operating Procedures

 

 

We are open! No appointment needed!

 

As a result of the Covid-19 pandemic, we have adjusted our hours and operating procedures to better serve our customers and protect our staff. 

 

As of August 19th, 2020 our hours of operation are:

Monday - Saturday: 9am - 7pm (closed 2pm - 3pm)

Sunday: 9am - 5pm (closed 2pm - 3pm)

 

 

We are open for sales, service, rentals, and tours

 

 

Our operating procedures are as follows:

  • Masks must be worn in the shop at all times
  • No appointments needed, walk in customers only
  • Please limit your browsing time to under 7 minutes
  • All tune ups include a sanitization of your bike
  • No refunds, customer credit will be offered
  • No exchanges on helmets, clothing, or other apparel
  • Tours are limited to 8 participants, bookings required by 6pm the night before
  • Private tours are available for groups larger than 8. Please call to inquire
  • Contactless drop off, pick up, and delivery available. Please call to inquire

 

We understand that everyone is eager to get outside and ride during these unprecedented times. Please be patient and adaptable as we do our best to serve you.

 

 

 

Thanks,

The team at Urban AdvenTours.