Covid 19 Operating Procedures

Home / Hours & Location / Covid-19

 

 

We are open for Sales, Service, Tours, and Rentals

 

As a result of the Covid-19 pandemic, we have adjusted our hours and operating procedures

to better serve our customers and protect our staff. 

 

Operating hours (updated 4/1/2021)

Monday - Saturday: 9am - 7pm

Sunday: 9am - 5pm

(closed daily 2pm - 3pm for siesta )

 

We strongly recommend making an appointment.

Click HERE to book a time slot for sales or service. 

 

Our operating procedures are as follows:

  • Masks must be worn in the shop at all times
  • Only one customer party allowed inside at a time (max 3 ppl per party)
  • Please limit your browsing time to under 7 minutes
  • All tune ups include a sanitization of your bike
  • No refunds, customer credit will be offered
  • No exchanges on helmets, clothing, or other apparel
  • Contactless drop off, pick up, and delivery available. Please call to inquire

 

We understand that everyone is eager to get outside and ride during these unprecedented times. Please be patient and adaptable as we do our best to serve you.

 

 

 

Thanks,

The team at Urban AdvenTours.