Covid 19 Operating Procedures

 

 

Bikes are essential and we are open!

 

As a result of the Covid-19 pandemic, we have adjusted our hours and operating procedures

to better serve our customers and protect our staff. 

 

We will be closed for the holidays from Thursday 12/24/20 to Sunday 1/10/21

 

We'll be back on January 11th by appointment during our normal winter hours:

Monday - Friday: 9am - 6pm (closed 2pm - 3pm daily)

Saturday / Sunday: (Closed)

 

To make a January appointment, call us at 617-670-0637

or send us an email at [email protected]

 

 

Our operating procedures are as follows:

  • Masks must be worn in the shop at all times
  • Please limit your browsing time to under 7 minutes
  • All tune ups include a sanitization of your bike
  • No refunds, customer credit will be offered
  • No exchanges on helmets, clothing, or other apparel
  • Contactless drop off, pick up, and delivery available. Please call to inquire

 

We understand that everyone is eager to get outside and ride during these unprecedented times. Please be patient and adaptable as we do our best to serve you.

 

 

 

Thanks,

The team at Urban AdvenTours.